Good Faith Estimate
Understanding the Cost of Your Care
At Phoenix Rising, we believe that understanding the financial aspects of care is an important part of creating a transparent and trusting relationship. We offer both evidence-informed psychotherapy and private-pay restorative experiences. Depending on the services you receive and whether you choose to use insurance, different billing practices may apply. This page explains your rights regarding Good Faith Estimates and how fees are communicated before services begin.
Effective Date: July 2026
Your Right to a Good Faith Estimate
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
Psychotherapy Services
For psychotherapy, your Good Faith Estimate will include the cost of your sessions based on the frequency recommended for your care. While treatment length varies based on individual needs and goals, we provide transparent per-session rates to help you plan accordingly.
Private-Pay Restorative Services
Restorative experiences, including vibroacoustic therapy and sound immersion, are available as private-pay services. If Applicable, A Good Faith Estimate will be provided in accordance with federal law and will be provided for all pre-scheduled restorative sessions and community workshops.
Requesting a Good Faith Estimate
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. You may contact the health care provider or facility to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask for a lower amount, or agree on a payment plan.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
Questions About Fees
We encourage open dialogue regarding the financial aspect of your care. If you have questions about our fee schedule or the Good Faith Estimate process, please reach out to us directly. Transparency is a core value of our restorative practice.
Learn More
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (608) 218-1533.
Our Commitment
Phoenix Rising is committed to providing evidence-informed care within a framework of financial clarity and ethical practice. Our goal is to ensure that your path toward restoration is supported by clear communication and mutual understanding.